14 Billing AI Agents, Live in Production.

14 live agents across 7 billing processes.

  • Check a debit memo against the invoice it references — totals, lines and reason — and list every mismatch before it reaches the ledger.

  • Pull every discount off an invoice or quote and test each one against the discount policy and the customer's entitlement, before unapproved pricing reaches the customer.

  • Read a customer's request to change an invoice, test it against billing policy, and prepare the reply the decision implies. Nothing is sent.

  • Turn billable lines into a draft invoice with terms, tax treatment and totals applied, then check it before Billing issues it.

  • Bucket the receivables ledger by age, rank what needs attention this week, and prepare the internal alert for the AR owner. Nothing goes to customers.

  • Match incoming payments to open invoices, work out the resulting status for each one, and produce the ledger updates for review.

  • Work out the card surcharge due on each payment under your published rate, exclude what is not eligible, and show the recovery before anything is billed.

  • Place every overdue account at the right stage of the dunning sequence, set the next action and date, and hand the escalations to a person. No customer contact is drafted here.

  • Draft a collection note for each overdue invoice, pitched to how late it is. Every draft is approved individually — nothing is sent.

  • Decide which open credit memo settles which invoice, respecting age and reason codes, and lay out the application plan with the residual balances.

  • Review every credit account against its limit and payment behaviour, rank the ones drifting toward trouble, and prepare the credit watch list.

  • Classify the personal data in a billing extract, apply the retention rules to each class, and recommend what to keep, archive or destroy — with the reason on record. Recommendations only; nothing is deleted.

  • Read the chargeback, weigh the evidence against the reason code, and draft the representment for the acquirer — or say plainly that the loss should be accepted.

  • Test a refund request against the original transaction and the refund policy, then prepare the reply the decision implies. Nothing is refunded and nothing is sent.

Next Step

Deploying billing agents into your stack

These run as-is, and most engagements adapt one to the way your process actually works — different source systems, different tolerances, a different approval path. The first call establishes which base agent fits and what has to change.

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  • No sales script
  • NDA on request
  • Scoping notes sent within 48 hours
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