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Clinical staff get time back from paperwork
Documentation takes a large share of every shift and is a leading reason people leave. Drafting it from the record is where the time comes back.
3 Healthcare AI Agents, Live in Production.
3 live healthcare agents across 3 processes — clinical documentation, referrals and patient communication.
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Clinical Document Summary
Summarise a discharge summary, consultation note, or referral letter, and emit the problems, medications, and follow-up actions as a structured FHIR bundle alongside the readable version.
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Patient Message Triage
Triage an inbound patient message against the practice's own policy, look up the record, and draft either an administrative reply or a clinical escalation. Every reply waits for a human.
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Referral Intake Review
Check an incoming referral letter against the receiving service's acceptance criteria, extract the clinical detail, and say plainly whether it can be booked or what is missing before it can.
Healthcare AI Agents: Handling the Paperwork, Never the Clinical Decision
Clinical services run on documents that have to be read carefully by people whose time is scarce. A discharge summary contains problems, medications and follow-up actions that need extracting into a structured record. A referral letter has to be checked against a service’s acceptance criteria before it can be booked. An inbound patient message may be an administrative question about an appointment or the first sign of something that needs a clinician today, and telling them apart requires reading it against the practice’s own policy and the patient’s record. All three are documentation tasks surrounding clinical work, and all three currently consume clinician and administrator time in roughly equal measure.
The boundary in this category is drawn harder than anywhere else in the catalogue, and it is not negotiable: these agents do not make clinical decisions and no reply reaches a patient without a human. The triage agent classifies against the practice’s stated policy and drafts either an administrative reply or a clinical escalation — it does not assess a symptom or give advice. The referral agent extracts the clinical detail and states whether the criteria are met or what is missing; it does not decide who should be seen. The summarisation agent produces a structured FHIR bundle alongside the readable version so the extraction can be checked against the source, rather than replacing the source. Deployments in this category require the clinical governance review that any documentation change in a care setting requires.
Clinical Documentation
Emitting a structured bundle alongside the readable version, not instead of it
What this moves
- Structured data available from narrative documents
- Problems, medications and follow-up actions are emitted as a FHIR bundle, so information locked in prose becomes usable by the record system.
- Extractions that can be checked
- The readable summary is produced alongside the structured output, so a clinician can verify the extraction against the source rather than trusting it.
Patient Communications
Triaging against the practice's own policy, and never replying alone
What this moves
- Clinical messages reaching a clinician promptly
- Messages needing clinical attention are separated from administrative ones against the practice's stated policy, rather than waiting in a single inbox by arrival order.
- Replies sent without a human reading them
- Every reply waits for a person, so no patient receives an answer that a clinician or administrator has not seen.
Referral Management
Saying what is missing before the referral can be booked
What this moves
- Referrals returned for incomplete information
- What is missing is stated at intake, so the gap is closed on first contact rather than after a rejection and a re-referral cycle.
- Time from referral arriving to a booking decision
- Acceptance criteria are checked and the clinical detail extracted on arrival, rather than waiting for a triage slot.
What this changes
What healthcare agents do for the business
In plain terms, without the engineering detail. The individual agent pages carry the technical specifics.
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Every claim traces to a source
Each asserted fact links to the note or result it came from, so verification is a click. Clinicians will not act on an answer they cannot check, and this is what makes the tool usable.
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A licensed professional signs everything
Nothing clinical is filed without a signature. The agent prepares and evidences; the decision and the accountability stay where they belong.
- Clinical output traced to a source record
- 100%
- Access logging on patient data
- Record level
- Signs every clinical decision
- Clinician
Where to start
Start with documentation drafting rather than anything decision-adjacent. It has the clearest time saving, a clinician already reviews the output, and it does not change your regulatory position.
Next Step
Deploying healthcare agents into your stack
These run as-is, and most engagements adapt one to the way your process actually works — different source systems, different tolerances, a different approval path. The first call establishes which base agent fits and what has to change.