The question worth paying to answer
Most companies do not have an AI idea shortage. They have six or ten plausible
use cases, no way to compare them, and a growing suspicion that the one with the
best demo is not the one with the best return.
That is the question this work answers. Not “what is our AI strategy” in the
abstract, but: of these candidates, which will actually work with our data, what
will each cost to run at our volume, and which do we do first.
Why engineers run the assessment
Feasibility is a technical judgement. Whether a given process can be automated to
an acceptable error rate depends on how ambiguous the inputs are, how clean the
records are, how the exceptions are distributed, and how well similar systems have
performed. Those are things you know from having built them and watched them fail
in specific ways.
So the people doing this assessment are the people who would do the build. It
makes the estimate honest — nobody is incentivised to describe an easy project
they will not have to deliver.
What “data readiness” means in practice
It means we look at your records. Not a survey of how teams rate their data
quality, which is consistently optimistic, but a sample of the actual rows and
documents the system would depend on, checked for:
- Fields that are present in the schema and empty in practice.
- The same entity represented differently across two systems, with no reliable
join key.
- Historical drift, where records from two years ago follow different conventions
than current ones.
- Contradictions between sources that no one has had to reconcile before, because
no automated system was reading both.
This is where projects are quietly saved. A use case that assumed a clean
customer identifier across three systems, when no such identifier exists, is
better discovered in week one.
Modelling cost at real volume
Pilot economics mislead systematically. A hundred queries a day through a
frontier model costs almost nothing; a hundred thousand does not. And by the time
volume arrives, the architecture usually assumes one model for every step.
We model cost per transaction at your projected volume, identify which steps can
run on smaller or open-weight models without measurable accuracy loss, and put
that routing plan into the architecture from the start. It is far cheaper to
design for than to retrofit.
The rejection list
Every assessment we deliver includes use cases we recommend dropping, with
reasons. The recurring ones:
- No agreed definition of correct. If two experienced people in your team
would resolve the same case differently, there is nothing for a system to
optimise toward — and nothing to evaluate against.
- A deterministic system would be better. Some processes described as AI
problems are rule engines with a formatting requirement. Rules are cheaper,
faster and auditable.
- The data does not exist. Not “is messy” — genuinely absent.
- The economics do not close. The operating cost at real volume exceeds the
value of the work being automated.
Clients tell us this section saves more money than the recommendations do.