Billing / Credit Management Live
Customer Credit Monitoring
Review every credit account against its limit and payment behaviour, rank the ones drifting toward trouble, and prepare the credit watch list.
- Runs on a schedule
- ~6 credits per run
- v1.0.0
What does Customer Credit Monitoring do?
Customer Credit Monitoring is a production AI agent in the billing section of the Leverge agent store, built for the credit management process. Review every credit account against its limit and payment behaviour, rank the ones drifting toward trouble, and prepare the credit watch list. It runs on a schedule (every weekday at 07:00), works through 3 steps and returns 5 outputs, including the book.
What it needs
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Credit accounts
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Watch thresholds
What it does
- Reviewing the credit book
- Writing the credit brief
- Preparing the watch list for credit control
What you get back
- The book
- Accounts by exposure
- What changed
- Credit brief
- Watch list for credit control
After each run it asks: “Was this watch list useful?”
When it runs
Runs on a schedule — Every weekday at 07:00.
Oversight
Runs under scoped, least-privilege credentials with every action written to an audit log. Anything that moves money, alters a contract or reaches a customer requires human approval before it executes.
Credit Management
Other agents in credit management
Invoicing, collections, disputes and refunds
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Credit Memo Application
Decide which open credit memo settles which invoice, respecting age and reason codes, and lay out the application plan with the residual balances.
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Chargeback Handling
Read the chargeback, weigh the evidence against the reason code, and draft the representment for the acquirer — or say plainly that the loss should be accepted.
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Data Privacy Compliance
Classify the personal data in a billing extract, apply the retention rules to each class, and recommend what to keep, archive or destroy — with the reason on record. Recommendations only; nothing is deleted.
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Debit Memo Verification
Check a debit memo against the invoice it references — totals, lines and reason — and list every mismatch before it reaches the ledger.
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Discount Verification
Pull every discount off an invoice or quote and test each one against the discount policy and the customer's entitlement, before unapproved pricing reaches the customer.
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Dunning Management
Place every overdue account at the right stage of the dunning sequence, set the next action and date, and hand the escalations to a person. No customer contact is drafted here.
Next Step
Deploy Customer Credit Monitoring, or adapt it
It runs as-is against the inputs above. Most deployments diverge — a different source system, a different tolerance, a different approval path. A 30-minute technical call establishes which.