--- title: "Renewals AI agents" section: "Agent store — Sales — processes" canonical_url: "https://leverge.ai/agents/sales/renewals" category: "Sales" process: "Renewals" publisher: "Ailoitte Technologies Private Limited" --- # Renewals AI agents 10 production agents automating renewals within sales. Each one runs today and publishes its inputs, steps and outputs. ## Agents in this process ### Customer Record Anomalies URL: https://leverge.ai/agents/sales/renewals/customer-data-anomaly Find the records that do not make sense together — a plan that does not match its price, seats above what was sold, a renewal date that has already passed. Steps: Reading the records → Looking for anomalies → Writing the findings note. Returns: Record consistency; What is wrong; Anomalies found; Anomaly types; Revenue at stake. ### Licence Reconciliation URL: https://leverge.ai/agents/sales/renewals/license-reconciliation Reconcile what was sold, what is provisioned, and what is invoiced — and find the accounts where those three do not agree. Steps: Reading the contracted data → Reading the provisioned data → Reading the invoiced data → Reconciling the three sources → Writing the reconciliation note. Returns: Do the three agree?; Reconciliation note; Account by account; Revenue impact. ### Renewal Escalation Routing URL: https://leverge.ai/agents/sales/renewals/renewal-escalation-routing Check a renewal against what renews on standard terms, and route anything non-standard to the level that can actually approve it. Steps: Checking against standard renewal terms → Writing the approval request → Preparing the approval request. Returns: Approval level; Against standard terms; Approval request — approve to record; The approver should know. ### Renewal Feedback Insights URL: https://leverge.ai/agents/sales/renewals/renewal-feedback-insights Read what customers said at renewal — those who stayed and those who left — and find what actually drove each decision rather than what was easiest to record. Steps: Reading the feedback → Finding what drove the decisions → Writing the strategy brief. Returns: Value retained; What the renewals say; What drove the decisions; What customers actually said; Worth changing. ### Renewal Proposal Builder URL: https://leverge.ai/agents/sales/renewals/renewal-proposal Pick an account renewing soon and get a renewal proposal drafted with the uplift maths shown, the likely pushback anticipated, and your negotiation room stated plainly. Steps: Working out the renewal position → Drafting the renewal proposal. Returns: The numbers; Renewal proposal; Expect this pushback; Your negotiation room. ### Renewal Risk Prioritization URL: https://leverge.ai/agents/sales/renewals/renewal-risk-prioritization Rank the accounts renewing soon by how likely the renewal is to slip, with the evidence behind each ranking and where the owner should start. Steps: Ranking renewal risk → Writing the renewals brief. Returns: Renewals brief; Renewals by risk; Act before the renewal date. ### Retention Case Coordination URL: https://leverge.ai/agents/sales/renewals/retention-case-coordination Open a retention case for an at-risk account and get each team briefed on their part — the same facts, different asks, all held for approval before anything goes out. Steps: Building the case file → Briefing team {{loop.index}} of {{loop.total}}. Returns: Case severity; Who does what; What could lose this account; Team briefs — approve each individually. ### Retention Case Prioritization URL: https://leverge.ai/agents/sales/renewals/retention-opportunity-priority Rank open retention cases by what is genuinely saveable rather than by what is largest — with the intervention each one needs and the ones honestly worth letting go. Steps: Reading the cases → Ranking by saveability → Writing the intervention plan. Returns: Cases by saveability; Intervention plan; Why we are losing them; Honestly not saveable. ### Subscription Compliance Check URL: https://leverge.ai/agents/sales/renewals/renewal-compliance-check Compare what a customer is actually using against what their contract entitles them to, and get every overage, shortfall, and unbilled entitlement listed before the renewal conversation. Steps: Reading the contract → Reading the usage export → Comparing usage against entitlements → Writing the commercial position. Returns: Compliance status; Commercial position; Entitlement against usage; Raise before renewal. ### Subscription Data Integrity URL: https://leverge.ai/agents/sales/renewals/subscription-data-integrity Standardise messy subscription records into a consistent shape — and separate what can be normalised safely from what needs a person to decide. Steps: Reading the records → Standardising the records → Writing the change note. Returns: Can these be standardised?; Change note; As found → standardised; Needs a person to decide. --- Source: https://leverge.ai/agents/sales/renewals — Leverge