---
title: "Customer Record Anomalies"
section: "Agent store — Sales — Renewals"
canonical_url: "https://leverge.ai/agents/sales/renewals/customer-data-anomaly"
category: "Sales"
process: "Renewals"
trigger: "Run on demand"
publisher: "Ailoitte Technologies Private Limited"
---

# Customer Record Anomalies

Find the records that do not make sense together — a plan that does not match its price, seats above what was sold, a renewal date that has already passed.

## At a glance

- Business function: Sales
- Process: Renewals
- Runs: run on demand
- Run cost: 6 credits
- Uses a knowledge base: no

## What it needs

- **Customer records** (file upload) — One row per customer: plan, seats, value, dates, owner.
- **Expected consistency** (form)

## How it works

1. Reading the records
2. Looking for anomalies
3. Writing the findings note

## What it returns

- **Record consistency** (score)
- **What is wrong** (written summary)
- **Anomalies found** (table of results)
- **Anomaly types** (breakdown table)
- **Revenue at stake** (flagged exceptions)

---

Source: https://leverge.ai/agents/sales/renewals/customer-data-anomaly — Leverge