---
title: "HR Policy Assistant"
section: "Agent store — Human Resources — Employee Communication"
canonical_url: "https://leverge.ai/agents/hr/employee-communication/policy-qa"
category: "Human Resources"
process: "Employee Communication"
trigger: "Triggered by an incoming message"
publisher: "Ailoitte Technologies Private Limited"
---

# HR Policy Assistant

Answer an employee's policy question from the handbook, with the clause quoted — and escalate anything that needs a person.

## At a glance

- Business function: Human Resources
- Process: Employee Communication
- Runs: triggered by an incoming message — New employee question
- Run cost: 3 credits
- Uses a knowledge base: yes

## What it needs

- **Employee question** (message)

## How it works

1. Understanding the question
2. Searching the handbook
3. Deciding how to answer
4. Preparing the reply for approval

## What it returns

- **Question type** (classification badge)
- **Draft reply** (draft reply)
- **Handbook clauses used** (references)

---

Source: https://leverge.ai/agents/hr/employee-communication/policy-qa — Leverge