---
title: "Payment Exception Notification"
section: "Agent store — Finance — Payment Management"
canonical_url: "https://leverge.ai/agents/finance/payment-management/payment-exception-comms"
category: "Finance"
process: "Payment Management"
trigger: "Runs on a schedule"
publisher: "Ailoitte Technologies Private Limited"
---

# Payment Exception Notification

Tell the suppliers whose payments were held why, and what happens next — without disclosing an internal control or promising a date nobody has agreed. Every draft is approved individually.

## At a glance

- Business function: Finance
- Process: Payment Management
- Runs: runs on a schedule — Every Friday at 15:00, after the run
- Run cost: 8 credits
- Uses a knowledge base: no

## What it needs

- **Payments held** (file upload) — What was held from the run, why, and the supplier contact.
- **Notification rules** (form)

## How it works

1. Reading the held payments
2. Deciding who to tell and what to say
3. Drafting notice {{loop.index}} of {{loop.total}}
4. Summarizing the batch

## What it returns

- **This batch** (metadata grid)
- **Batch summary** (written summary)
- **Do not contact — and why** (flagged exceptions)
- **Drafted notices — approve each individually** (table of results)

---

Source: https://leverge.ai/agents/finance/payment-management/payment-exception-comms — Leverge