---
title: "Service Survey Designer"
section: "Agent store — Customer Service — Feedback Management"
canonical_url: "https://leverge.ai/agents/customer-service/feedback-management/service-survey-builder"
category: "Customer Service"
process: "Feedback Management"
trigger: "Run on demand"
publisher: "Ailoitte Technologies Private Limited"
---

# Service Survey Designer

Build a survey that will actually tell you something — questions derived from what you need to decide, with the leading ones, the double-barrelled ones and the unanswerable ones stripped out.

## At a glance

- Business function: Customer Service
- Process: Feedback Management
- Runs: run on demand
- Run cost: 6 credits
- Uses a knowledge base: no

## What it needs

- **What you need to decide** (text brief) — A survey with no decision behind it produces data nobody uses. Start here.
- **Survey settings** (form)

## How it works

1. Designing the survey
2. Writing the questionnaire

## What it returns

- **Will this answer the question?** (score)
- **The survey** (markdown doc)
- **Each question and what it buys you** (breakdown table)
- **Questions left out on purpose** (flagged exceptions)
- **What this survey will not tell you** (verification checklist)

---

Source: https://leverge.ai/agents/customer-service/feedback-management/service-survey-builder — Leverge