---
title: "Customer Management AI agents"
section: "Agent store — Customer Service — processes"
canonical_url: "https://leverge.ai/agents/customer-service/customer-management"
category: "Customer Service"
process: "Customer Management"
publisher: "Ailoitte Technologies Private Limited"
---

# Customer Management AI agents

1 production agent automating customer management within customer service. Each one runs today and publishes its inputs, steps and outputs.

## Agents in this process

### Service Appointment Scheduling

URL: https://leverge.ai/agents/customer-service/customer-management/appointment-scheduling

Turn a customer's stated availability into a service appointment that works in both time zones, with the arithmetic shown and the invite held for approval. Nothing is booked and nothing is sent.

Steps: Reading their availability → Writing the confirmation note → Preparing the invite for approval.

Returns: Proposed appointment; Invite; How the time was worked out; What is not established; Other slots that would work.

---

Source: https://leverge.ai/agents/customer-service/customer-management — Leverge