---
title: "Communication AI agents"
section: "Agent store — Customer Service — processes"
canonical_url: "https://leverge.ai/agents/customer-service/communication"
category: "Customer Service"
process: "Communication"
publisher: "Ailoitte Technologies Private Limited"
---

# Communication AI agents

1 production agent automating communication within customer service. Each one runs today and publishes its inputs, steps and outputs.

## Agents in this process

### Service Instruction Delivery

URL: https://leverge.ai/agents/customer-service/communication/service-instruction-delivery

Turn a service record into the instructions the customer actually needs afterwards, checked line by line against your own documentation before anyone approves it. Nothing is sent.

Steps: Searching the service documentation → Writing the instructions → Checking every instruction against the documentation → Preparing the message for approval.

Returns: Instructions; Checked against the documentation; Message to the customer; Documentation used.

---

Source: https://leverge.ai/agents/customer-service/communication — Leverge