---
title: "Profile Update Request"
section: "Agent store — Customer Service — Account Management"
canonical_url: "https://leverge.ai/agents/customer-service/account-management/profile-update-request"
category: "Customer Service"
process: "Account Management"
trigger: "Runs on a schedule"
publisher: "Ailoitte Technologies Private Limited"
---

# Profile Update Request

Find the accounts where a service notice would reach nobody today — a bounced address, a contact who has left, one person carrying everything — and draft the request that fixes each one. Nothing is sent.

## At a glance

- Business function: Customer Service
- Process: Account Management
- Runs: runs on a schedule — First of the month at 10:00
- Run cost: 7 credits
- Uses a knowledge base: no

## What it needs

- **Contact records** (file upload) — The addresses service notices go to, with bounce history and when each was last confirmed.
- **What service notices require** (form)

## How it works

1. Reading the contact records
2. Checking whether a notice would arrive
3. Drafting request {{loop.index}} of {{loop.total}}
4. Summarizing the batch

## What it returns

- **Deliverability** (metadata grid)
- **Batch summary** (written summary)
- **No way to reach them** (flagged exceptions)
- **Drafted requests — approve each individually** (table of results)
- **Required roles on file** (verification checklist)

---

Source: https://leverge.ai/agents/customer-service/account-management/profile-update-request — Leverge