---
title: "Password Expiry Notice"
section: "Agent store — Customer Service — Account Management"
canonical_url: "https://leverge.ai/agents/customer-service/account-management/password-expiry-notice"
category: "Customer Service"
process: "Account Management"
trigger: "Runs on a schedule"
publisher: "Ailoitte Technologies Private Limited"
---

# Password Expiry Notice

Draft credential-expiry notices that a security-aware customer can safely trust — no links, no urgency, nothing a phishing email could imitate — and check each draft against that bar before approval.

## At a glance

- Business function: Customer Service
- Process: Account Management
- Runs: runs on a schedule — Every weekday at 08:00
- Run cost: 7 credits
- Uses a knowledge base: no

## What it needs

- **Credentials expiring** (file upload) — Users and API credentials approaching expiry, with when each was last rotated.
- **Notice settings** (form)

## How it works

1. Reading the expiry list
2. Deciding who to notify and when
3. Writing the notice
4. Checking it cannot be mistaken for phishing
5. Preparing the notice for approval

## What it returns

- **This run** (metadata grid)
- **The notice** (message preview)
- **Safe-to-trust check** (validation result)
- **Who is being notified** (table of results)
- **Needs more than a notice** (flagged exceptions)

---

Source: https://leverge.ai/agents/customer-service/account-management/password-expiry-notice — Leverge