---
title: "Refund Processing AI agents"
section: "Agent store — Billing — processes"
canonical_url: "https://leverge.ai/agents/billing/refund-processing"
category: "Billing"
process: "Refund Processing"
publisher: "Ailoitte Technologies Private Limited"
---

# Refund Processing AI agents

1 production agent automating refund processing within billing. Each one runs today and publishes its inputs, steps and outputs.

## Agents in this process

### Refund Validation

URL: https://leverge.ai/agents/billing/refund-processing/refund-validation

Test a refund request against the original transaction and the refund policy, then prepare the reply the decision implies. Nothing is refunded and nothing is sent.

Steps: Reading the request → Checking the refund policy → Testing it against the transaction and the policy → Taking the decision the checks support → Preparing the reply for approval.

Returns: What was asked for; Eligibility; How it was assessed; Draft reply; Policy used.

---

Source: https://leverge.ai/agents/billing/refund-processing — Leverge